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Privacy Policy

The Googooroo Team is serious about protecting our users by addressing potential privacy concerns and want you to be comfortable using our Services. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your Personal Information. Our privacy guidelines apply to all users across the world. We have created this Privacy Policy in order to help describe to you how we collect, transfer, use, disclose and store your information. This Privacy Policy is also incorporated by reference in the Terms of Use, and it governs your use of the Services. By visiting the Googooroo Site or using the Services, you consent to our use of your Personal Information in the ways set out in this Privacy Policy and in our Terms of Use.

Throughout the policy, “Personal Information” means information that can be associated with a specific person and could be used to identify that person. We do not consider Personal Information to include information that has been made anonymous or combined so that it can no longer be used, whether in combination with other information or otherwise, to identify a specific person.

We may update this policy from time to time. If we believe that the changes are material, we’ll definitely let you know by doing one (or more) of the following: (1) posting the changes on the Googooroo Site or (2) sending you an email or message about the changes. That way you can decide whether you want to continue using the Googooroo Site. Changes will be effective upon the posting of the changes. You are responsible for reviewing and becoming familiar with any changes. Your use of the Googooroo Site following the changes constitutes your acceptance of the updated policy.

1. INFORMATION COLLECTION

Googooroo collects Personal Information from you on this website in several different ways. One reason for collecting Personal Information from you is to provide an efficient and meaningful experience, tailored to your needs.

Registering for an account or purchasing products on the Googooroo Site: Before using certain parts of the Googooroo Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide us with certain Personal Information, including but not limited to your name, shipping and billing address, phone number, email address, and credit card number. In addition, we may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations. These MARKET kinds of Personal Information are used for billing purposes, to fill and complete your orders, to communicate with you about your order and for internal marketing purposes. If we encounter a problem when processing your order, your Personal Information may be used to contact you.

Log Files: As is true of most web sites, the Googooroo Site server automatically recognizes the Internet URL from which you access the Googooroo Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

2. INFORMATION USE AND DISCLOSURE

(a) Internal Use

We use your Personal Information to process your order and to provide you with customer service. We may use your Personal Information internally to improve the Googooroo Site’s content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Googooroo Site.

(b) Communications with You

We will use your Personal Information to communicate with you about the Googooroo Site and your orders and deliveries. Also, we may send a confirmation email to you when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address to ask us to notify you of new product styles and/or product sizes, and/or to sign up for email newsletters or special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.

(c) External Use

We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, license or otherwise disclose your specific Personal Information or financial information to anyone other than to affiliates or vendor partners.

(i) As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them with certain personally identifiable information such as your name, shipping address, email, and phone number.

(ii) Similarly, to help you buy products and to provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. (More on this below in Data Security.)

(iii) We may disclose your Personal Information in response to: (a) requests from law enforcement officials conducting investigations; (b) subpoenas; (c) court orders; or (d) if we are otherwise required to disclose such information by law. We also will release Personal Information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Googooroo Site for illegal reasons or to commit fraud.

(iv) We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it’s possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your Personal Information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect.

(v) We may share non-Personal Information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.

3. COOKIE POLICY

Googooroo uses “cookies” in conjunction with the Googooroo Site to obtain information. A cookie is a small data file that is transferred to your device (e.g. your phone or your computer) for record-keeping purposes. For example, a cookie could allow the Googooroo Site to recognize your browser, while another could store your preferences and other information.

Your browser may allow you to set how it handles cookies, such as declining all cookies or prompting you to decide whether to accept each cookie. But please note that some parts of the Site may not work as intended or may not work at all without cookies. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. Cookies are incapable of infiltrating a user’s hard drive to gather any confidential information and are not “spyware.”

Web beacons assist in delivering cookies and help us to determine whether a web page on the Googooroo Site has been viewed and, if so, how many times. For example, any electronic image on the Googooroo Site, such as an ad banner, can function as a web beacon.

We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any Personal Information collected by us.

4. DATA RETENTION

Googooroo will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy, for as long as your account is active, or as needed to provide you services. If you no longer want Googooroo to use your information to provide you services, you may close your account. Googooroo will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Please note that closing your account may not free up your email address, username, or shop name for reuse on a new account.

You may inform us of any changes or requests regarding your personal data, and in accordance with our obligations under applicable data protection law, we may update or delete your personal data accordingly. We’ll respond to your request within a reasonable timeframe.

5. DATA SECURITY

The Googooroo Site incorporates a Secure Sockets Layer (“SSL”) for all financial transactions through the Googooroo Site. We use SSL encryption to protect your Personal Information online, and we also take several steps to protect your Personal Information in our facilities. Access to your Personal Information is restricted. Only employees who need access to your Personal Information to perform a specific job are granted access to your Personal Information. We also rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Googooroo Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.

Despite best efforts, no method of transmission over the Internet and no method of electronic storage is perfectly secure. We cannot guarantee absolute security. However, if Googooroo learns of a security breach, we will notify affected users so that they can take appropriate protective steps. Our breach notification procedures are consistent with our obligations under various state and federal laws and regulations, as well as any industry rules or standards that we adhere to. Notification procedures include providing email notices or posting a notice on our website if a breach occurs.

6. OPT OUT/CORRECTIONS

Upon your request, we will (a) correct or update your Personal Information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. As noted above in Section 2.b., you cannot opt out of receiving emails related to your orders because we have to communicate with you about orders that you choose to place.

7. INTERNATIONAL USERS

The Services are operated, controlled and administered by Googooroo from our offices within the USA. If you access the Services from a location outside the USA, you are solely responsible for compliance with all applicable local and international laws and regulations, including without limitation, those applicable to the international sale, purchase, and shipment of items. By using the Services and providing your Personal Information to Googooroo, you also consent to the collection, transfer, storage and processing of your Personal Information outside of your jurisdiction of residence.

8. YOUR CALIFORNIA PRIVACY RIGHT

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of Personal Information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. If applicable, this information would include a list of the categories of Personal Information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request to info@googooroo.com

9. CHILDREN

The Googooroo Site is not intended or directed to anyone under the age of 18. Googooroo does not sell or ship any items ordered through our websites directly to anyone who we know to be under the age of 18, nor do we collect any Personal Information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use our websites only with the involvement of a parent or guardian and should not submit any Personal Information to us.

10. ADDITIONAL INFORMATION

If you have any questions or concerns about the Privacy Policy, please send an email to info@googooroo.com.